The med spa marketing agency that fills the chair and keeps it full

The job

What a med spa marketing agency does

A good med spa marketing agency does two jobs. It brings people to your door, and it makes sure they book.

Most agencies only do the first job. They run the ads and hand you the leads. Then the leads sit in an inbox while your front desk is busy with patients. In the UK the same job is called an aesthetics marketing agency, and the gap is the same. We do the whole chain for you.

1. Get found

   Your clinic turns up when people search for a treatment in your town, in Google and in the AI answers.

2. Answer every enquiry

   Every message gets a reply in seconds, from AI trained on your treatments, prices and rules.

3. Fill the diary

   Ready patients get booked into a consultation, with reminders so the chair is not left empty.

4. Bring them back

   After a treatment, patients get asked for a review and invited back when it is time.

Where it leaks

Why most clinic marketing leaks

Med spa marketing rarely fails at the ad. It fails in the hours after someone asks a question.

A patient sees a post, sends a message late at night and asks about a treatment. If nobody answers, they ask the next clinic. By the morning the moment has passed. These are the places we see clinic marketing leak.

1. Messages at night

   Many messages arrive outside opening hours, when your team has gone home.

2. A busy front desk

   The same person answers the phone, greets patients and takes payments, so direct messages wait.

3. No follow-up

   Someone asks about prices, goes quiet, and nobody gets back to them.

4. Reviews nobody asks for

   Happy patients would leave a review, but only if someone asks at the right moment.

Every one of these is a gap in the system, not in your team. Fixing them does not mean more ad spend. It means answering faster, following up every time, and asking at the right moment.

Who it suits

Built for established clinics and med spas

We work with established clinics and med spas that already have patients, several practitioners and a front desk.

If that is you, the problem is rarely a lack of skill. It is a lack of time. Your practitioners should be treating patients, not answering direct messages between appointments. Your front desk should be looking after the people in front of them. We are a med spa marketing company for clinics like this, run on AI.

1. You run a clinic with a team

   Several practitioners, a front desk and a treatment menu people ask about every day.

2. You get enquiries you cannot keep up with

   Instagram, your website and WhatsApp all bring messages, and some go unanswered.

3. You want to grow without hiring for it

   More patients booked without adding another person to the front desk.

If you are one practitioner just starting out, we are probably not the right fit yet. We will say so on the call.

AI sales agent

Every enquiry answered, day or night

Your AI sales agent answers every message in seconds, books the consultation, and passes anything clinical to your team.

It works on your website chat, Instagram direct messages, WhatsApp and email. A missed call gets a text back, so that patient is not lost either. It is trained on your own treatment menu, prices and booking rules, so it answers the way your best receptionist would.

1. It answers the first question

   What a treatment is, what it costs at your clinic, and when you can see them.

2. It books the consultation

   Ready patients get a time in your diary without a phone call.

3. It hands over clinical questions

   Anything about suitability, risks or results goes to your practitioners, with the whole conversation attached. It never gives medical advice.

4. It follows up

   If someone goes quiet, they get a friendly nudge later, not silence.

Your team sees every conversation, and can step in at any point.

Patient journey

From first message to repeat booking

Good aesthetic clinic marketing does not stop at the booking. The patients who come back are worth the most.

This is the journey we build for every clinic. Each step runs by itself, and your team can see all of it in one place.

1. The enquiry

   A patient asks a question and gets a clear answer straight away.

2. The consultation

   They book a time that suits them, and get a reminder before they come in.

3. A missed slot

   If they cannot make it, they can move the booking in a tap. If they miss it, they get offered a new time.

4. After the treatment

   They get a thank-you message and the aftercare notes your practitioner wrote.

5. The review

   When they are happy, they get asked for a Google review with one link.

6. The next visit

   When it is time for their next treatment, they get invited back.

None of it needs your front desk to remember anything.

Search

Get found in Google and in AI answers

Patients search for the treatment and the town, not for your clinic's name. Your site has to answer that search.

More and more people also ask ChatGPT, Gemini or Claude which clinic to go to in their town. The clinics they name are the ones whose websites answer the question clearly. If your site does not, the AI names someone else.

1. Pages for every treatment

   One clear page for each treatment you offer, written the way patients search for it.

2. Fast pages that book

   A site that loads fast on a phone and makes booking a consultation easy.

3. Answers AI engines can quote

   Plain answers to the questions patients ask, so the AI engines can repeat them and name you.

4. Your own news channel

   A steady flow of articles in your name, feeding the engines that quote you.

See how our AI SEO agency works.

Meta ads

Med spa advertising inside the rules

Med spa advertising works when the ad, the rules and the follow-up all line up. Most clinics only get the first one right.

We build your Meta ad and content strategy for Instagram and Facebook. On our second step, we run the campaigns for you as well. Every ad leads to the same fast answer and booking, so the money you spend does not leak away in an inbox.

1. The platform rules

   Meta has its own rules for cosmetic treatment ads. Ads that break them get rejected, and repeat breaks can restrict your account.

2. The claims

   No promised results and no "miracle" language. Your practitioners sign off anything clinical before it runs.

3. The follow-through

   A lead from an ad gets answered in seconds, day or night. That is where most ad budgets are lost.

4. The numbers

   You see which ads brought booked consultations, not just clicks.

Read more about our Meta ads management.

UK rules

Aesthetic clinic marketing in the UK

In the UK the same work is called aesthetic clinic marketing, and the rules are stricter than most owners expect.

Botox is a prescription-only medicine. The UK advertising code says it must not be advertised to the public. The ASA's advice goes further: even "a consultation for Botox" can count as an ad for the medicine. So UK clinics promote a consultation for the concern, not the product.

1. Talk about the concern

   Lines, volume or skin quality, not the name of a medicine.

2. Lead with the consultation

   The practitioner assesses the patient first and decides what is right.

3. Keep claims honest

   No guarantees and no promised timescales for results.

4. Check before it goes out

   Every ad and page is checked against these rules, and your practitioners approve anything clinical.

We are an aesthetics marketing agency for UK clinics as well as US med spas. We write your pages and ads to fit the rules where you practise.

Your tools

We plug into what you already use

You do not need new clinic software. We plug into the booking system and tools you already use.

Most clinics already pay for a booking system, a payment tool and a handful of apps. The problem is that they do not talk to each other, so leads fall between them. We connect them into one business operating system. Every enquiry is captured, tracked and followed up in one place.

1. Your booking system stays

   Consultations land in the diary your team already works from.

2. One view of every lead

   You can see where each patient came from and where they are now.

3. Reports you can read

   Enquiries, bookings and reviews, in plain numbers.

4. Compliance included

   Consent, cookies and data protection paperwork set up and checked, not sold as an extra.

5. It stays yours

   Everything we build is yours as files. If you leave, you take it with you.

Talk to us

Bring your numbers to a call

Talk it through with our CEO. After the call you get your own dashboard with the full audit, our research and your plan.

Free Consultation Call

Choosing

How to choose a med spa marketing agency

The best med spa marketing company for you is the one that fixes your whole chain, not just the top of it.

Before you sign with anyone, ask them these questions. The answers will tell you more than any case study.

1. Ask who answers the leads

   If the answer is "your team", you are paying for leads that may never book.

2. Check they know the rules

   Ask how they handle cosmetic treatment ads on Meta, and prescription medicines in the UK.

3. Ask who owns what they build

   Your website, your content and your data should stay yours if you leave.

4. Find out how long you are locked in

   Know the notice period before you start, not when you want to go.

5. Ask to see it first

   A good agency shows you where you stand before you pay. Ours starts with a free audit.

Pricing

One monthly fee, three steps

One monthly fee covers the build and the running. You pay it upfront each month.

There are three steps, and the only difference is how much of the work we do for you. Every step includes an AI consultation call every two weeks. We look at where your clinic needs to go next and review the work we are doing for you.

1. Foundation, $2,000 a month

   We build your AI systems and they run for you: your site, your AI sales agent, your follow-up and your reviews. Month to month, with 30 days notice.

2. Ecosystem, $5,000 a month

   We also run the campaigns, the outreach and the content for you, including your Meta ads. Month to month, with 30 days notice.

3. Workforce, $10,000 a month

   We run everything, including builds made just for your clinic. A 12-month partnership, and you can start here.

See every step in full on our pricing page.

Month one

Live in month one

Month one is build and train. Then your systems go live.

Here is how the first weeks run. You are never left guessing what happens next.

We find your company's bottlenecks and what they cost you, then hand that work to AI, making it at least 10 times faster. We have been building business operating systems since 2018, and building with AI since 2019.

See how it works, month by month.

Read next

Where to go next

• AI sales agent for Instagram DMs Every message answered in seconds, qualified and booked.
• Meta ads management Ads that lead to a booked consultation, not just a click.
• AI SEO agency Get found in Google and in the AI answers.
• Pricing Every step and what it includes.
• How it works How the first months run.