Frequently Asked Questions

The Agency is an AI systems builder. We design and deploy complete AI-powered business systems (website, AI sales agent, CRM, lead generation, content engine) in 7 days. Operating since 2018, 300+ AI systems built across 30+ countries.

We build production-grade AI systems for sales, lead generation, content, and automation. Every system was tested in our own companies first, then deployed to clients. One intake, one build, live in 7 days. Full payment upfront starts the build.

Three tiers: Inbound at $1,000/mo, Outbound at $2,500/mo, Full Stack at $8,000/mo. Each tier includes website, CRM, and Abby (24/7 AI sales agent). Outbound adds lead generation. Full Stack adds content engine and weekly AI audits.

Yes. Abby replies to DMs, emails, and chat messages in your brand voice, qualifies leads, handles objections, and schedules calls. It's trained on your specific products, pricing, and sales process. We've deployed 500+ agents across industries.

Most clients free up 15-20 hours per week. Your team stops manually replying to enquiries, qualifying prospects, and scheduling meetings. Abby does all three 24/7. That's 60-80 hours monthly that your team gets back.

Yes. Abby asks consistent qualifying questions, never loses patience, works 24/7, and never forgets context. Your team closes more deals per lead because unqualified prospects are filtered out automatically before they reach your calendar.

Abby moves prospects from interest to a booked call. Most B2B closes happen after human conversation. Abby's job is to filter, qualify, and hand off the warmest leads to your team ready to buy. That's where real revenue comes from.

Outbound with Abby included is $2,500 per month. That includes your website, CRM with automations, lead generation for 300-500 leads monthly, plus 24/7 AI agent. Traditional sales hires cost $60,000+ annually.

Our AI lead generation finds 300-500 researched leads per month at $2,500/month (Outbound tier), or 1,000 leads monthly at $8,000/month (Full Stack tier). Most agencies charge $3,000-$8,000 per month for the same output.

Your system goes live in 7 days. Abby starts handling enquiries immediately. Most clients see qualified leads within 2 weeks. Revenue impact is measurable within 4-6 weeks as leads move through your sales pipeline.

Build in-house takes 6-12 months, costs $50,000+, and requires ongoing maintenance. We deploy production-grade AI in 7 days for $500-$2,000/month. We handle updates, security, and optimisation. You focus on closing deals.

AI is more valuable for small teams because it eliminates manual work. If you have 1-3 people doing sales and marketing, Abby replaces half your team's workload. Small businesses get the highest ROI from automation.

Abby never calls in sick, never forgets context, never loses patience, and never makes emotional decisions. She's available 24/7 in every timezone. Consistency is AI's superpower. Creativity and complex negotiation are human strengths.

All tiers are month-to-month. No minimum commitment. Cancel anytime with 30 days notice. Your website stays live for the remainder of the billing period and all deliverables remain yours forever.

We support Instagram, YouTube, LinkedIn, Facebook, TikTok, Threads, and X. Our AI content engine publishes across 6 platforms automatically. Your CRM handles email, SMS, WhatsApp, and webchat.

Email hello@theagency.io with 30 days notice. You keep all documents, content, and deliverables we created. Website stays live for 30 days after cancellation on monthly tiers. No exit fees, no penalties.

We do not offer refunds once a build has started. Full payment upfront starts the build. Your system goes live within 7 days. If you have questions before committing, book a discovery call first.

Yes. Most clients start with Inbound and move to Outbound or Full Stack. Your existing build carries over completely. We add campaigns, content, and outbound channels on top. No rebuild needed.