Frequently Asked Questions

Foundation and Ecosystem are month to month with 30 days notice. Workforce runs for twelve months. Whenever you go, you keep everything we made, and your brain is yours.

AI agents are software that does a job end to end instead of answering questions. Ours are trained on your business, work around the clock, and a person checks the output before it goes out.

AI automation is work that runs without anybody starting it. Enquiries answered, follow-ups sent, numbers tracked, content posted. The difference with us is that we build it and we run it, so it never lands back on your desk.

Most write your posts and buy your ads, then hand you a report. We build the machine instead: your website, your brain, the agents that answer and chase, and one page showing what it earned.

A digital marketing agency handles your website, search, social and ads. We do that, and we build AI into all of it, so the work happens on its own rather than costing you a person's week.

Not always. If nobody answers your enquiries today, fix that first. If your offer does not sell when you sell it, we will only get more people ignoring it faster. It works when you have something good and no time to run it.

Ours starts at $2,000 a month for four seats, paid upfront, month to month with 30 days notice. It covers the build, the systems and the running costs. What changes the price is how much of the work we do.

There is no single best one. We use the top models and pick the right one for each job, so your marketing is never stuck inside one company's tool. That choice sits with us, not you.

All tiers are month-to-month. No minimum commitment. Cancel anytime with 30 days notice. Your website stays live for the remainder of the billing period and all deliverables remain yours forever.

We support Instagram, YouTube, LinkedIn, Facebook, TikTok, Threads, and X. Our AI content engine publishes across 6 platforms automatically. Your CRM handles email, SMS, WhatsApp, and webchat.

Email hello@theagency.io with 30 days notice. You keep all documents, content, and deliverables we created. Website stays live for 30 days after cancellation on monthly tiers. No exit fees, no penalties.

We do not offer refunds once a build has started. Full payment upfront starts the build. Month one is build and training, then you go live. If you have questions before committing, book a discovery call first.

Yes. Most clients start with Foundation and move to Ecosystem or Workforce. Your existing build carries over completely. We add campaigns, content, and outbound channels on top. No rebuild needed.