FAQ

Frequently Asked Questions

Honest answers to the questions we get asked most. If you cannot find what you are looking for, reach out and we will help.

All Questions

Frequently asked questions

15 answers covering everything from pricing and services to AI agents and cancellation.

Can an AI agent really handle your sales messages like a real person?

Yes. Abby replies to DMs, emails, and chat messages in your brand voice, qualifies leads, handles objections, and schedules calls. It's trained on your specific products, pricing, and sales process. We've deployed 500+ agents across industries.

How much time will an AI sales agent actually save you?

Most clients free up 15-20 hours per week. Your team stops manually replying to enquiries, qualifying prospects, and scheduling meetings. Abby does all three 24/7. That's 60-80 hours monthly that your team gets back.

Do AI agents really qualify leads better than your sales team?

Yes. Abby asks consistent qualifying questions, never loses patience, works 24/7, and never forgets context. Your team closes more deals per lead because unqualified prospects are filtered out automatically before they reach your calendar.

Can an AI agent actually close sales without human help?

Abby moves prospects from interest to a booked call. Most B2B closes happen after human conversation. Abby's job is to filter, qualify, and hand off the warmest leads to your team ready to buy. That's where real revenue comes from.

What's the real cost of a 24/7 AI sales assistant?

Outbound with Abby included is $2,500 per month. That includes your website, CRM with automations, lead generation for 300-500 leads monthly, plus 24/7 AI agent. Traditional sales hires cost $60,000+ annually.

How much does AI lead generation actually cost?

Our AI lead generation finds 300-500 researched leads per month at $2,500/month (Outbound tier), or 1,000 leads monthly at $8,000/month (Full Stack tier). Most agencies charge $3,000-$8,000 per month for the same output.

How long does it take to see results from AI systems?

Your system goes live in 7 days. Abby starts handling enquiries immediately. Most clients see qualified leads within 2 weeks. Revenue impact is measurable within 4-6 weeks as leads move through your sales pipeline.

Should I hire an agency or build AI automation in-house?

Build in-house takes 6-12 months, costs $50,000+, and requires ongoing maintenance. We deploy production-grade AI in 7 days for $500-$2,000/month. We handle updates, security, and optimisation. You focus on closing deals.

Do AI systems really work for small businesses or just enterprises?

AI is more valuable for small teams because it eliminates manual work. If you have 1-3 people doing sales and marketing, Abby replaces half your team's workload. Small businesses get the highest ROI from automation.

How reliable are AI agents compared to hiring a real sales person?

Abby never calls in sick, never forgets context, never loses patience, and never makes emotional decisions. She's available 24/7 in every timezone. Consistency is AI's superpower. Creativity and complex negotiation are human strengths.

Is there a contract?

The AI Company Upgrade is a one-off payment with no commitment. Monthly tiers (Autopilot and Full AI Business System) require a 6-month minimum. Cancel anytime after that with 30 days notice. No exit fees.

What platforms do you support?

We support Instagram, YouTube, LinkedIn, Facebook, TikTok, Threads, and X. Our AI content engine publishes across 6 platforms automatically. Your CRM handles email, SMS, WhatsApp, and webchat.

How do I cancel?

Email hello@theagency.io with 30 days notice. You keep all documents, content, and deliverables we created. Website stays live for 30 days after cancellation on monthly tiers. No exit fees, no penalties.

Do you offer refunds?

We use a 'see before you pay' model. You see your actual website and system before committing. After payment, we do not offer refunds for the current billing period but you can cancel with 30 days notice.

Can I upgrade my tier later?

Yes. Most clients start with the AI Company Upgrade and move to the Autopilot once they see the website live. Your existing build carries over. We add AI agents, CRM, and automations on top.

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